Privacy policy

This Privacy Policy outlines how LustreAura (“Company”, “We”, “Us”, or “Our”) collects, uses, and discloses your personal information when you access our website and services (the “Service”), and explains your privacy rights and how legal protections apply to you. By using our website (https://lustreaura.in), you consent to the collection and use of your data in accordance with this Privacy Policy.

1. Interpretation and Definitions

Interpretation

Terms with capitalized first letters hold the meanings described below. These definitions remain consistent whether used in singular or plural form.

Definitions

  • Account: A unique profile created by You to access or use parts of the Service.
  • Company: Refers to LustreAura, located at Thrissur, Kerala, India 680733.
  • Cookies: Small data files placed on your device to track and store information about your interaction with our Website.
  • Country: Refers to the jurisdiction under which LustreAura operates, e.g., Maharashtra, India.
  • Device: Any hardware used to access our Service, such as a smartphone, tablet, or computer.
  • Personal Data: Any information that directly or indirectly identifies an individual.
  • Service: The online platform and associated content provided via https://lustreaura.in.
  • Service Provider: Third-party vendors or individuals who assist in providing, analyzing, or supporting the Service.
  • Third-party Social Media Service: Any social platform used to sign in or interact with our Service (e.g., Facebook, Google).
  • Usage Data: Information collected automatically when using the Service, such as IP address, browser type, or page visit duration.
  • You: The individual or entity using the Service.

2. Data We Collect

Personal Data

When using our Service, we may request identifiable information, including:

  • Full name
  • Email address
  • Phone number
  • Shipping and billing address (city, state, postal code)

Usage Data

Automatically collected when you use the website, including:

  • IP address
  • Browser type and version
  • Time and date of visits
  • Pages viewed
  • Device information
  • Operating system
  • Mobile device identifiers

3. Tracking Technologies

We utilize cookies and related tools like pixel tags and web beacons to:

  • Enhance and personalize your browsing experience
  • Analyze site traffic and performance
  • Remember login sessions and user preferences

Types of Cookies We Use:

  • Essential Cookies: Required for the website to function properly.
  • Preference Cookies: Remember choices like language or login credentials.
  • Analytics Cookies: Help us understand how users interact with the website.
  • Marketing Cookies: May be used to deliver personalized ads.

To manage cookies, adjust your browser settings. Please note that disabling cookies may affect functionality.

4. How We Use Your Data

We may use your personal data for the following:

  • To provide and maintain the Service
  • To manage user accounts and registration
  • To fulfill product orders or service requests
  • To communicate regarding updates, support, or inquiries
  • To send promotions, offers, or newsletters (with opt-out options)
  • For performance analysis and product/service improvements
  • For business transactions such as mergers or acquisitions
  • To comply with legal and regulatory requirements

5. Sharing Your Information

We may disclose your information:

  • To Service Providers assisting in payment, hosting, analytics, etc.
  • For Business Transfers, during company acquisitions or restructuring
  • To Affiliates, under the same data protection obligations
  • With Partners, to jointly offer promotions or services
  • Publicly, when interacting on forums or through social logins
  • With Consent, for any additional stated purposes

6. Data Retention

We retain your data only for as long as required for legitimate business purposes or as mandated by law. Usage Data is typically stored for shorter durations unless needed for system improvement or legal compliance.

7. Data Transfers

Your data may be transferred to systems located outside your country. We ensure that data transfers comply with applicable data protection laws and are secured by appropriate safeguards.

8. Data Disclosure

We may disclose your information in situations including:

  • Legal obligations or regulatory requests
  • Protection of company rights or safety of users
  • Fraud prevention or security investigations
  • Corporate asset transfers (e.g., mergers or acquisitions)

9. Security

We take reasonable precautions, including technical and organizational measures, to safeguard your personal information. However, no method of online transmission is completely secure.

10. Children’s Privacy

Our services are not directed toward individuals under 13. We do not knowingly collect data from minors. If you believe a child has shared information with us, please contact us to have it removed.

11. External Links

Our platform may contain links to other websites. We are not responsible for their privacy practices. We encourage you to review their policies individually.

12. Updates to This Policy

We may revise this Privacy Policy periodically. Updates will be posted on this page, along with a revised “Last Updated” date. We encourage you to check for updates regularly.

13. Contact Us

For questions or concerns related to this Privacy Policy, you can reach us at: